Process-one
ejabberd
ejabberd@conference.process-one.net
Monday, August 5, 2019< ^ >
zinid has set the subject to: ejabberd discussions: https://docs.ejabberd.im
Room Configuration
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[05:12:16] <Holger> Murderous Winged Devil: Are the contacts on your server or on a remote server?
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[08:19:35] <Murderous Winged Devil> Mine
[08:19:48] <Murderous Winged Devil> Holger: Mine
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[08:25:17] <Holger> Murderous Winged Devil: Conversations on both sides?
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[08:36:32] <Murderous Winged Devil> yes, usually people need to start chatting unencrypted some time to successfully exchange keys.
When other clients are involved and there are more than two keys, it can happen some of them never see each other
[08:38:15] <Murderous Winged Devil> Maybe one of tho party do not see the other adding a new device and never enable reading for that one too. I think crients absalutely need forms of persistent notifications about untrusted devices connected
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[08:39:25] <Murderous Winged Devil> In any case my own gajim is not seen by my conversations so meh
[08:39:40] <Licaon_Kter> I have this:
```
mod_pubsub:
    access_createnode: pubsub_createnode
    ignore_pep_from_offline: false
    last_item_cache: true
    plugins:
      - pep
      - flat
    force_node_config:
      eu.siacs.conversations.axolotl.*:
        access_model: open
      storage:bookmarks:
        access_model: whitelist
```
You?
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[09:23:21] <Murderous Winged Devil> Licaon_Kter
I have read the issue in which that line was discussed (last camment is mine).
I do not have omemo references in the config file, having started with ejabberd 16 (the one on stretch, then backports) I will try adding it
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[10:27:46] <EmleyMoor> When I have a spectrum2 Focebook transport enabled, I lose connection between XMPP clients running on my laptop and ejabberd, before the startup of the client has fully completed (Gajim is readily affected). I get these lines in the ejabberd log: http://paste.debian.net/1094421/ - how do I make ejabberd more forgiving of clients running on poor hardware?
[10:27:50] <EmleyMoor> Facebook*
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[10:31:50] <zinid> EmleyMoor, from the log it seems like the client connection just closed unexpectedly
[10:32:34] <EmleyMoor> What closed it, though?
[10:32:44] <zinid> How can I know?
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[10:32:51] <zinid> there are like 10000 reasons
[10:34:11] <EmleyMoor> It's either the server (ejabberd) or the client (gajim) - or a weird combination of both. Whatever the *actual* misbehaviour is, I need to tune it out
[10:35:12] <zinid> I doubt that's ejabberd: ejabberd logs a message when it voluntary closes a connection with some error
[10:35:31] <EmleyMoor> gajim's developers blame ejabberd - but the disconnection according to gajim actually happened at the first of those messages
[10:36:41] <EmleyMoor> I can't afford a new laptop - I need to tune either/both ends to deal with the poor hardware gajim is running on
[10:36:56] <zinid> lol, gajim devs blame ejabberd, giving how buggy their client is, this is quite funny
[10:38:20] <EmleyMoor> However, not *just* gajim is affected. Dino and poezio also play up in the exact same circumstances
[10:38:56] <Holger> No message in ejabberd.log before the mod_stream_mgmt one?
[10:38:59] <zinid> gosh, just enable debug log or/and xml console in Gajim
[10:39:05] <Holger> What message does Poezio show?
[10:39:28] <Holger> Yes, and that.
[10:39:53] <EmleyMoor> I can enable whatever I like, but it's incomprehensible.
[10:40:12] <zinid> wut?
[10:40:14] <Holger> Well "doesn't work" is incomprehensible for us :-)
[10:40:23] <EmleyMoor> The connection bounces in a very obvious way with poezio
[10:40:44] <EmleyMoor> I have the Gajim debug log from the relevant session
[10:40:48] <Holger> I thought the issue was totally _not_ obvious.
[10:41:12] <EmleyMoor> Holger, The issue isn't. The occurrence is.
[10:41:42] <zinid> so you have Gajim log, where is it?
[10:41:44] <EmleyMoor> You can see it bouncing. It's just not possible to understand why
[10:41:48] <Holger> EmleyMoor: All you've shown us is a line that says the connection was lost.  We can't tell why it was lost from that.
[10:42:11] <zinid> EmleyMoor, please stop this stupid debate, show logs or something
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[10:42:16] <EmleyMoor> Er, here... but it's 3.21MB - where can I put it so that you can see?
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[10:42:22] <zinid> I'm in a bad mood, I warn you
[10:42:43] <Holger> EmleyMoor: Last few (50?) lines before the connection was lost.
[10:43:33] <EmleyMoor> Holger, Got to find precisely where that happened, first. Unfortunately my ejabberd log from the matching time has now vanished
[10:44:10] <zinid> for the record, poezio also has debug log, you can compare the results
[10:44:13] <Holger> EmleyMoor: I don't use Poezio but I would've expected it to spit out an actual error message rather than "something wrong, just gonna reconnect".
[10:44:48] <zinid> it's also weird why the client doesn't reconnect in 5 minutes (according to ejabberd.log)
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[10:44:56] <EmleyMoor> I will try poezio again shortly
[10:45:03] <Holger> zinid: Indeed.
[10:45:42] <zinid> EmleyMoor, `-d /tmp/poezio.log` for poezio
[10:45:56] <EmleyMoor> zinid: thank you
[10:46:54] <EmleyMoor> Unfortunately my gajim log seems so "fast moving" it's going to take forever to extract. So, do you need me to do anything particular with ejabberd at the same time as I try poezio?
[10:47:49] <Holger> EmleyMoor: Didn't you say it's easily reproducible?  Just open Gajim's XML console + debug output, wait for the issue to occur, and copy/paste the last 50 lines?
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[10:48:07] <EmleyMoor> It's a heck of a lot more than 50 lines
[10:48:11] <Holger> EmleyMoor: Once Gajim lost the connection, it won't continue moving.
[10:48:23] <Holger> EmleyMoor: The *last* 50 lines before the issue occured.
[10:49:04] <EmleyMoor> The occurrence of the issue is generating about twice that in a second!
[10:49:20] <zinid> so you see the loop?
[10:49:29] <zinid> show some fragment of the looping stanzas then
[10:49:32] <Holger> EmleyMoor: You could enable debug logging in ejabberd with `ejabberdctl set-loglevel 5`.  But I'd start with looking on the client side.
[10:49:32] <EmleyMoor> It's not a loop
[10:49:41] <Holger> ...
[10:49:51] <EmleyMoor> It's non-looping, it's linear
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[10:49:57] <zinid> EmleyMoor, then just show some random part
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[10:50:12] <zinid> copy 50-100 lines and paste somewhere
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[10:52:14] <EmleyMoor> zinid, You mean 500-1000 lines. The problem probably has a lot to do with the fact that there *are* that many. In any case I will see if I can produce something meaningful from poezio, unless you can take this whole log. I haven't yet found a meaningful place to cut it
[10:53:06] <Holger> EmleyMoor: I really don't get the problem with copying the last n lines right after the issue occured.
[10:53:16] <zinid> 😀
[10:53:38] <EmleyMoor> It's a case of "find  the exact point the issue occurred first"
[10:53:51] <Holger> EmleyMoor: You open Gajim, you see it exploding -- dang! -- then you go copying.  No?
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[10:54:27] <EmleyMoor> If I do that, it wore than likely *won't* contain the meaningful bin
[10:54:30] <EmleyMoor> bit*
[10:54:33] <Holger> Why?
[10:54:42] <Holger> Because it goes ahead reconnecting right away?
[10:55:10] <EmleyMoor> Well, yes, it does, but also because of the sheer volume it logs
[10:55:12] <Holger> As zinid said, it doesn't seem to reconnect to ejabberd at least.  According to your logs.
[10:56:59] <EmleyMoor> All that shows is that the connection is being lost. I am trying to extract the logs for the minute in which it happened... time rather than quantity
[10:58:08] <Holger> > All that shows is that the connection is being lost.
You've seen a "connection lost" message in some debug output?
[10:59:57] <EmleyMoor> No, but that is clearly happening. It is observable. How it is logged is another matter. This is a "needle in a haystack" search... I am trying to extract the right portion of the haystack to make the search for the needle a bit easier
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[11:06:04] <EmleyMoor> 23808 log lines in the relevant minute. If you want the last 100, they are at http://paste.debian.net/1094423/
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[11:11:22] <EmleyMoor> Bear in mind they cover less than two seconds
[11:13:46] <zinid> I see the same presence twice
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[11:14:49] <zinid> then just:
> 03/08/19 17:19:58 (I) nbxmpp.transports_nb: Disconnected by remote server: #-1, (-1, 'Unexpected EOF')
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[11:21:28] <zinid> try `cat /path/to/log | sort | uniq -c`
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[11:22:06] doctor leaves the room: Stream closed by us: Timed out waiting for stream resumption (connection-timeout)
[11:22:58] <zinid> `cat /path/to/log | sort | uniq -c | sort -n` even
[11:23:11] <zinid> maybe you will see some pattern
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[11:29:36] <EmleyMoor> It doesn't seem to form a pattern to me...
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[12:05:16] <zinid> EmleyMoor, then grab with poezio and upload the full log
[12:05:48] <EmleyMoor> zinid: OK, shortly...
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[12:26:39] <W> ```
[12:27:43] <W> ```
$ sudo ejabberdctl destroy_room testchannel domain.tld
$ echo $?
1
$ sudo ejabberdctl  rooms_empty_list domain.tld
testchannel@conference.domain.tld
```
Umm...wtf?
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[12:38:18] <Holger> W: `ejabberdctl destroy_room testchannel conference.domain.tld`
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[12:40:14] <W> I've just figured it out myself now.
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[12:41:24] <W> Luckly `get_room_occupants` said `{error,room_not_found}` and that helped.
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[12:42:54] <EmleyMoor> I have a nearly 9MB log from poezio... where can I send it?
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[12:48:18] <EmleyMoor> Last 50 lines: http://paste.debian.net/1094442/
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[14:20:53] <bahaa> zinid, hello... I have the ejabberdctl.cfg file not modified in anything, each line starts with #
Should I do something in it? remove the or specific Line?
[14:22:01] <Licaon_Kter [cnvrs]> You don't need to touch is bahaa
[14:22:05] <Licaon_Kter [cnvrs]> Why do you ask?
[14:22:11] <Licaon_Kter [cnvrs]> You don't need to touch it bahaa
[14:22:35] <bahaa> Licaon_Kter - because I can't log into the ejabberd account: http://mydomain.com:5280/admin/
[14:22:50] <bahaa> I keep adding the username and password, but it refuses it
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[14:23:30] <Licaon_Kter [cnvrs]> What message in ejabberd.log with `loglevel 4`?
[14:24:04] <bahaa> The site says: “auth error, retry login to ejabberd”
[14:25:01] <Licaon_Kter [cnvrs]> ...
[14:27:00] <bahaa> in the WHM Terminal when I try to change the password (to make sure it's corrent) it tells me: {not_found,"unknown_user"}
[14:27:41] <bahaa> even when I do that command: inxterminal: ./bin/ejabberdctl stats registeredusers
It shows me 0
[14:27:56] <bahaa> while in the ejabberd.yml the admin user exists!
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[14:28:50] <Licaon_Kter> bahaa: Did you "register" the user first?
[14:30:22] <bahaa> When I installed the ejabberd, it asked me the username [Admin]
and password
[14:30:47] <bahaa> and I added it, also... the admin user is shown in the ejabberd.yml file
[14:31:38] <bahaa> now when I checked the log is says:
2019-08-05 15:32:20.314 [warning] <0.6170.0>@ejabberd_web_admin:process:233 Access of <<"admin@my-domain.com">> from <<"109.172.193.33">> failed with error: <<"inexistent-account">>
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[14:32:47] <bahaa> so how come it's not existed while it's listed in the yml file?
  admin:
    user:
      - "admin@my-domain.com"
[14:34:51] <bahaa> can I re-register an admin user again? How can I do so in the terminal Command?
[14:35:39] <bahaa> Licaon_Kter, Zinid
[14:38:03] <Licaon_Kter> bahaa: that's where you setup WHO can access....you need to create the account...register it
[14:38:36] <Licaon_Kter> It would error out if existing, it's ok....
[14:39:14] <bahaa> Licaon_Kter, What command I should use to register the admin user?
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[14:44:25] <bahaa> Ok, I managed to register the user
[14:45:29] <bahaa> but, another problem now
[14:45:59] <bahaa> Licaon_Kter, When I open http://mydomain.com:5280/admin/
It opens without password!
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[14:51:55] <bahaa> ok... thanks for your help
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[16:04:04] <genofire_> oh color in messages -> which client do you use bahaa ?
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