ejabberd - Monday, January 20, 2025

[18:09:11] <note> > > The `turn_ipv4_address` or what it's called is correct?
>
> I.e. the "serveripaddress" in your log line above. That's a public v4 address clients can reach?
yes

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[18:13:18] <Holger> The log lines always look like the one you showed? I.e. *0* bytes/packets relayed in both directions?
[18:13:40] <Holger> And it's a regular server/VM, not Docker or something?

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[18:19:29] <note> > And it's a regular server/VM, not Docker or something?
this is on the digitalocean.com server. This is not a docker container.
I am surprised. I did nothing, but right at this moment the connection was successful. I can't understand anything.....
[18:20:29] <Holger> note: A/V calls may work even though TURN is broken. TURN is only used as a fallback for cases where p2p streams cannot be negotiated.
[18:20:39] <note> Is it possible that the mobile operator is blocking the connection?

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[18:21:22] <Holger> note: So you should grep for exactly that log line you've shown, and check the number of relayed bytes. Is it always *0*? Is it sometimes small (on one or both directions?)? Is it sometimes large?

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[18:21:36] <Holger> Only if you see the latter case you can be sure that TURN relaying is working.
[18:21:54] <Holger> (So maybe it never worked but you just didn't run into the case where a relay was needed before?)

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[18:23:08] <note> at the moment when it didn't work - then it showed zero 0. and now it shows bytes
Relayed 3 KiB (in 940 B / 13 packets, out 1865 B / 20 packets)

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[18:24:30] <Holger> Ah that looks good (relaying probably wasn't actually required in that case, but TURN was successfully tested by the clients during negotiation).
[18:24:57] <Holger> So the setup looks okay and I don't know why it failed before.

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[18:26:33] <note> this happens periodically, I wanted to know why this happens
[18:26:55] <note> Holger, Thank you

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[22:18:25] <zoidberg> Sometimes helps to specify the interface(in case there is also VPN`s involved in the same server)

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[22:19:21] <zoidberg> i once *think* i saw that there was a setting to do that on the ejabberd built in eturnal. But i am not really sure.

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